Data protection statement
We are delighted that you have visited our website and thank you for your interest! The protection of your privacy whilst using our website is important to us, please therefore take note of the following information on how your data is handled:
1) The fundamentals of handling personal data
You can visit our website without entering your personal details. Each time our website is accessed, usage data such as the date and time of the site was accessed, name of the accessed site, the amount of data transmitted and the enquiring provider is transmitted via the respective internet browser and stored in protocol files, the so-called server log files. This data cannot be attributed to a specific person and serves solely to ensure fault-free operation of our website and the improvement of our offer.
Personal data is collected when you communicate this to us voluntarily for the purpose of implementing a contract or opening a customer account. What data is collected will be evident from the respective entry form. Deletion of your customer account is possible at any time by sending a message to the contact option described below. We store and use the data communicated by you for contract processing. After complete processing of the contract or deletion of your customer account your data will be blocked in consideration of tax and commercial law retention periods and on expiry of these periods deleted provided that you have not consented expressly to further use of your data or a lawfully permitted continuation of the use of the data has been reserved on our part on which we will inform you thereafter.
Within the scope of the establishment of contact with us (e.g. per contact form or eMail) personal data will be gathered and what data in the case of a contact form is gathered is evident on the respective contact form. This data is stored and used solely for answering your request or for making contact and the associated technical administration. Your data will be deleted after the processing of your request has been concluded provided this is what you wish and the deletion does not contravene the statutory duty of retention.
Beyond this, personal data is gathered when you register for our eMail newsletter. This data is used by us for our own advertising purposes in the form of our eMail newsletter provided that you have expressly consented herein as follows:
"Simply subscribe now to our regularly published newsletter and you will always be the first to be informed of new articles and offers. You can of course unsubscribe to the newsletter at any time via a link in the eMail or on this page."
You can unsubscribe to the newsletter at any time via the link provided for this in the newsletter or by notifying us appropriately. After successful deregistration your eMail address will be deleted from our newsletter distribution list immediately.
2) Forwarding of personal data for order processing
The personal data gathered by us within the scope of the contract processing is forwarded to the transport company instructed with the delivery provided this is necessary for delivery of the goods.
In order to enhance the visit to our website and to enable the use of specific functions, we use so-called cookies on different pages. These are small text files which are deposited on your end device. Some of the cookies used by us are deleted again after the end of the browser session, i.e. after closing you browser (so-called session cookies). Other cookies remain on your end device and enable us or our partner company to recognise your browser at the next visit (persistent cookies). You can change the settings of your browser so that you are informed of the setting of cookies and decide individually on their acceptance or the acceptance of cookies for specific cases or exclude them in general. By not accepting cookies, the functionality of our website can be restricted.
4) Use of YouTube videos
This website uses the YouTube embedding function for display and playback of videos from the "YouTube" provider. In so doing, the extended data protection mode is used which, according to provider information, only starts storing user information when the video is played back. If the playback of embedded YouTube videos is started, the provider sets "YouTube" cookies to collect information on the user behaviour. This resulting information from “YouTube” serves, among other things, to capture video statistics, improve user friendliness and prevent abusive conduct. Independent of a playback of the embedded video, every time this site is called up contact is made with the Google network "DoubleClick" which can trigger further data processing procedures without our influence.
You can find further information on data protection with “YouTube” in the provider's data protection statement at: https://www.google.de/intl/de/policies/privacy/
5) Web analysis service
This website uses Google analytics, a web analysis service by Google Inc. ("Google"). Google Analytics uses so-called "cookies", text files which are stored on your computer and enable an analysis of your usage of the website. The information generated by the cookie on your usage of this website is, as a rule, transmitted to a Google server in the USA and stored there. However, within member sates of the European Union or in other signatory states to the European Economic Area Agreement, in the case that the IP anonymisation is activated on this website, your IP address will be shortened beforehand by Google. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and shortened there. On behalf of the operator of this website, Google uses this information to evaluate the usage of the website to compile reports on the website activities and to render other services associated with the website usage and the internet usage to the website operator.
The IP address transmitted from your browser by Google Analytics will not be merged with other data from Google. You can prevent the storing of cookies via the setting of your browser software; we would, however, point out that in this case you may not be able to make use off all the functions of this website in their entirety. Beyond this you can prevent the recording of data generated through the cookie and related to your usage of the website (including your IP address) on Google as well as the processing of this data through Google by downloading and installing the browser plug-in available on the following link: http://tools.google.com/dlpage/gaoptout?hl=de
As an alternative to the browser plug-in or within the browsers on mobile devices please click on the following link to set an opt-out cookie which prevents future recording by Google Analytics within this website (this opt -out cookie only functions in this browser and only for this domain, if you delete your cookies in this browser you have to click on this link afresh). Deactivate Google Analytics
It is pointed out that this website uses Google Analytics with the extension "_anonymizeIp()" and therefore IP addresses are only processed in the shortened form in order to preclude any direct link to a person or individual.
6) Use of a live support system
6.1 On this website, using the technologies of SMS SIA, Tirgonu iela, 6, Riga, Lettland, LV1050, (www.tawk.to), anonymised data is collected and stored for the purpose of web analysis and for operating the Live Chat system for responding to Live Support queries. Usage profiles can be created from this anonymised data under a pseudonym. Cookies can be set for this purpose. Cookies are small text files which are stored locally in the internet browser cache of the site visitor. The cookies enable recognition of the internet browser. The data gathered with the tawk.to technologies is not, without the separate agreement of the parties concerned, merged with personal data via the pseudonym carrier. To avoid the storage of tawk.to cookies, you can set your internet browser so that in the future cookies can no longer be deposited on your computer or cookies already deposited can be deleted. Switching off all cookies can, however, lead to the situation that some functions on our internet site can no longer be carried out. You can object to the gathering and storage of data for the purpose of creating a pseudonymised usage profile at any time with effect for the future by sending us your objection informally per eMail to the eMail address stated in the imprint.
6.2 On this website, using the technologies of Userlike UG (limited liability), Deisterweg 7, 51109, Cologne, (www.userlike.com) anonymised data is collected and stored for the purpose of web analysis and for operating the Live Chat system for responding to Live Support queries. Usage profiles can be created from this anonymised data under a pseudonym. Cookies can be set for this purpose. Cookies are small text files which are stored locally in the internet browser cache of the site visitor. The cookies enable recognition of the internet browser. The data gathered with the Userlike technologies is not, without the separate agreement of the parties concerned, used to identify the visitor to this website personally and not merged with personal data via the pseudonym carrier. To avoid the storage of Userlike cookies, you can set your internet browser so that in the future cookies can no longer be deposited on your computer or cookies already deposited can be deleted. Switching off all cookies can, however, lead to the situation that some functions on our internet site can no longer be carried out. You can object to the gathering and storage of data for the purpose of creating a pseudonymised usage profile at any time with effect for the future by sending us your objection informally per eMail to the address stated in the imprint.
7) Your rights and making contact
You have the right, free of charge, to information on your stored data and also where applicable the right to rectification, blocking or deletion of this data. Should you have further questions on the gathering, processing or use of you personal data, please contact us. The same applies to information, blocking, deletion and amendment requests regarding your personal data as well as revocations of permissions granted. You will find the contact address in our imprint.